I updated my software to get Colorado state update. Since then l have been unable to op...

GetHuman-richwhip's customer service issue with H&R Block from July 2020

Help with my H&R Block issue
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The issue in GetHuman-richwhip's own words
Open an existing return ... I updated my software to get Colorado state update. Since then l have been unable to open my return. l get the following message:**The tax return you have selected cannot be loaded due to the following error:**FieldID ****** is out of range for form TCImmutabldetifer: ImmutableID(*)
l am trying to get information for next year estimated tax.
Tell me how to open the file.
fifteen years or more.
Tried updating several times. Seems to me the file is corrupted.
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H&R Block

Deluxe * Efile * State
Customer service issue
Reported by GetHuman-richwhip
Jul 12th, 2020 - 2 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 6626 others
0 customers following this

Timeline

GetHuman-richwhip started working on this issue
Jul 12th 9:11pm
GetHuman-richwhip indicated the issue is not fixed yet.
Jul 13th 1:29am
GetHuman-richwhip indicated the issue is not fixed yet.
Jul 13th 5:53pm

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