I need a solution from the following problem. **** H&R Block Business Tax Software ins...

GetHuman5027796's customer service issue with H&R Block from July 2020

3 views | 6564 similar | 0 following
Help with my H&R Block issue
Next: our robot will wait on hold for GetHuman5027796 to get a H&R Block rep on the line!
Always use the GetHuman Phone to call H&R Block. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman5027796's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5027796 may need:
Social Security Number, Email on Account, Password, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
The issue in GetHuman5027796's own words
I need a solution from the following problem. **** H&R Block Business Tax Software installed on my PC will NOT open. I have uninstalled and reinstalled * times and get the same error message: "The program has encountered an unexpected error and needs to close." * **This is the error log detail:*Session Summary Information:*Date*Time: ******** **:**:** PM*ApplicationVersion: **.*.****.******CommandLine: "C:*Program Files (x**)*H&R Block Business*H&R Block Business *****HRB.Business.exe" *CurrentCultureName: en-US*CurrentUICultureName: en-US*DnsDomainName: *Duration: **:**:**.********HostName: DESKTOP-STEVE*MemoryMB: ******OSArchitecture: Amd***OSCultureName: en-US*OSFullNameWithServicePack: Windows ***OSVersion: **.*.******ProcessorCores: **OSVersion: **.*.******RuntimeVersion: *.*.*****.******OSVersion: **.*.******TerminalServer: False*Prism.Modularity.ModuleInitializeException: An exception occurred while initializing module 'TransitionProcessorResolverModule'. * - The exception message was: Resolution of the dependency failed, type * 'HRB.Business.Interview.Transitions.TransitionProcessorResolverModule', name * '(none)'.*Exception occurred while: while resolving.*Exception is: CompositionException - The composition produced a single composition error. The root cause is provided below. Review the CompositionException.Errors property for more detailed information.***) This instance cannot be used because it encountered a fatal error**Resulting in: Could not open transactional storage: C:*ProgramData*H&R Block Business*H&R Block Business *****DataStore*Data**Resulting in: An exception occurred while trying to create an instance of type 'Sfs.Max.Infrastructure.MaxFormsetServerHost'.**Resulting in: Cannot activate part 'Sfs.Max.Infrastructure.MaxFormsetServerHost'.*Element: Sfs.Max.Infrastructure.MaxFormsetServerHost --* Sfs.Max.Infrastructure.MaxFormsetServerHost --* AssemblyCatalog (Assembly*"Sfs.Max.Infrastructure, Version***.*.****.*****, Culture*neutral, PublicKeyToken*null")**Resulting in: Cannot get export 'Sfs.Max.Infrastructure.MaxFormsetServerHost (ContractName*"Sfs.Runtime.Structure.Forms.Client.IFormsetEnvironment")' from part 'Sfs.Max.Infrastructure.MaxFormsetServerHost'.*Element: Sfs.Max.Infrastructure.MaxFormsetServerHost (ContractName*"Sfs.Runtime.Structure.Forms.Client.IFormsetEnvironment") --* Sfs.Max.Infrastructure.MaxFormsetServerHost --* AssemblyCatalog (Assembly*"Sfs.Max.Infrastructure, Version***.*.****.*****, Culture*neutral, PublicKeyToken*null")**Resulting in: Cannot set import 'HRB.Business.Interview.Transitions.ImportTransitionProcessor..ctor (Parameter*"formsetEnvironment", ContractName*"Sfs.Runtime.Structure.Forms.Client.IFormsetEnvironment")' on part 'HRB.Business.Interview.Transitions.ImportTransitionProcessor'.*Element: HRB.Business.Interview.Transitions.ImportTransitionProcessor..ctor (Parameter*"formsetEnvironment", ContractName*"Sfs.Runtime.Structure.Forms.Client.IFormsetEnvironment") --* HRB.Business.Interview.Transitions.ImportTransitionProcessor --* AssemblyCatalog (Assembly*"HRB.Business, Version***.*.****.*****, Culture*neutral, PublicKeyToken*null")**Resulting in: Cannot get export 'HRB.Business.Interview.Transitions.ImportTransitionProcessor (ContractName*"HRB.Business.Interview.Transitions.ITopicTransitionProcessor")' from part 'HRB.Business.Interview.Transitions.ImportTransitionProcessor'.*Element: HRB.Business.Interview.Transitions.ImportTransitionProcessor (ContractName*"HRB.Business.Interview.Transitions.ITopicTransitionProcessor") --* HRB.Business.Interview.Transitions.ImportTransitionProcessor --* AssemblyCatalog (Assembly*"HRB.Business, Version***.*.****.*****, Culture*neutral, PublicKeyToken*null")**-----------------------------------------------*At the time of the exception, the container was: * Resolving HRB.Business.Interview.Transitions.TransitionProcessorResolverModule,(none)* Resolving parameter 'processors' of constructor HRB.Business.Interview.Transitions.TransitionProcessorResolverModule(Prism.Events.IEventAggregator eventAggregator, System.Collections.Generic.IEnumerable****HRB.Business.Interview.Transitions.ITopicTransitionProcessor, HRB.Business, Version***.*.****.*****, Culture*neutral, PublicKeyToken*null** processors)* Resolving System.Collections.Generic.IEnumerable***HRB.Business.Interview.Transitions.ITopicTransitionProcessor*,(none)** Check the InnerException property of the exception for more information. If the exception occurred * while creating an object in a DI container, you can exception.GetRootException() to help locate the * root cause of the problem. ---* Unity.Exceptions.ResolutionFailedException: Resolution of the dependency failed, type * 'HRB.Business.Interview.Transitions.TransitionProcessorResolverModule', name * '(none)'.*Exception occurred while: while resolving.*Exception is: CompositionException - The composition produced a single composition error. The root cause is provided below. Review the CompositionException.Errors property for more detailed information.***) This instance cannot be used because it encountered a fatal error**Resulting in: Could not open transactional storage: C:*ProgramData*H&R Block Business*H&R Block Business *****DataStore*Data**Resulting in: An exception occurred while trying to create an instance of type 'Sfs.Max.Infrastructure.MaxFormsetServerHost'.**Resulting in: Cannot activate part 'Sfs.Max.Infrastructure.MaxFormsetServerHost'.*Element: Sfs.Max.Infrastructure.MaxFormsetServerHost --* Sfs.Max.Infrastructure.MaxFormsetServerHost --* AssemblyCatalog (Assembly*"Sfs.Max.Infrastructure, Version***.*.****.*****, Culture*neutral, PublicKeyToken*null")**Resulting in: Cannot get export 'Sfs.Max.Infrastructure.MaxFormsetServerHost (ContractName*"Sfs.Runtime.Structure.Forms.Client.IFormsetEnvironment")' from part 'Sfs.Max.Infrastructure.MaxFormsetServerHost'.*Element: Sfs.Max.Infrastructure.MaxFormsetServerHost (ContractName*"Sfs.Runtime.Structure.Forms.Client.IFormsetEnvironment") --* Sfs.Max.Infrastructure.MaxFormsetServerHost --* AssemblyCatalog (Assembly*"Sfs.Max.Infrastructure, Version***.*.****.*****, Culture*neutral, PublicKeyToken*null")**Resulting in: Cannot set import 'HRB.Business.Interview.Transitions.ImportTransitionProcessor..ctor (Parameter*"formsetEnvironment", ContractName*"Sfs.Runtime.Structure.Forms.Client.IFormsetEnvironment")' on part 'HRB.Business.Interview.Transitions.ImportTransitionProcessor'.*Element: HRB.Business.Interview.Transitions.ImportTransitionProcessor..ctor (Parameter*"formsetEnvironment", ContractName*"Sfs.Runtime.Structure.Forms.Client.IFormsetEnvironment") --* HRB.Business.Interview.Transitions.ImportTransitionProcessor --* AssemblyCatalog (Assembly*"HRB.Business, Version***.*.****.*****, Culture*neutral, PublicKeyToken*null")**Resulting in: Cannot get export 'HRB.Business.Interview.Transitions.ImportTransitionProcessor (ContractName*"HRB.Business.Interview.Transitions.ITopicTransitionProcessor")' from part 'HRB.Business.Interview.Transitions.ImportTransitionProcessor'.*Element: HRB.Business.Interview.Transitions.ImportTransitionProcessor (ContractName*"HRB.Business.Interview.Transitions.ITopicTransitionProcessor") --* HRB.Business.Interview.Transitions.ImportTransitionProcessor --* AssemblyCatalog (Assembly*"HRB.Business, Version***.*.****.*****, Culture*neutral, PublicKeyToken*null")**-----------------------------------------------*At the time of the exception, the container was: * Resolving HRB.Business.Interview.Transitions.TransitionProcessorResolverModule,(none)* Resolving parameter 'processors' of constructor HRB.Business.Interview.Transitions.TransitionProcessorResolverModule(Prism.Events.IEventAggregator eventAggregator, System.Collections.Generic.IEnumerable****HRB.Business.Interview.Transitions.ITopicTransitionProcessor, HRB.Business, Version***.*.****.*****, Culture*neutral, PublicKeyToken*null** processors)* Resolving System.Collections.Generic.IEnumerable***HRB.Business.Interview.Transitions.ITopicTransitionProcessor*,(none)* ---* System.ComponentModel.Composition.CompositionException: The composition produced a single composition error. The root cause is provided below. Review the CompositionException.Errors property for more detailed information.***) This instance cannot be used because it encountered a fatal error**Resulting in: Could not open transactional storage: C:*ProgramData*H&R Block Business*H&R Block Business *****DataStore*Data**Resulting in: An exception occurred while trying to create an instance of type 'Sfs.Max.Infrastructure.MaxFormsetServerHost'.**Resulting in: Cannot activate part 'Sfs.Max.Infrastructure.MaxFormsetServerHost'.*Element: Sfs.Max.Infrastructure.MaxFormsetServerHost --* Sfs.Max.Infrastructure.MaxFormsetServerHost --* AssemblyCatalog (Assembly*"Sfs.Max.Infrastructure, Version***.*.****.*****, Culture*neutral, PublicKeyToken*null")**Resulting in: Cannot get export 'Sfs.Max.Infrastructure.MaxFormsetServerHost (ContractName*"Sfs.Runtime.Structure.Forms.Client.IFormsetEnvironment")' from part 'Sfs.Max.Infrastructure.MaxFormsetServerHost'.*Element: Sfs.Max.Infrastructure.MaxFormsetServerHost (ContractName*"Sfs.Runtime.Structure.Forms.Client.IFormsetEnvironment") --* Sfs.Max.Infrastructure.MaxFormsetServerHost --* AssemblyCatalog (Assembly*"Sfs.Max.Infrastructure, Version***.*.****.*****, Culture*neutral, PublicKeyToken*null")**Resulting in: Cannot set import 'HRB.Business.Interview.Transitions.ImportTransitionProcessor..ctor (Parameter*"formsetEnvironment", ContractName*"Sfs.Runtime.Structure.Forms.Client.IFormsetEnvironment")' on part 'HRB.Business.Interview.Transitions.ImportTransitionProcessor'.*Element: HRB.Business.Interview.Transitions.ImportTransitionProcessor..ctor (Parameter*"formsetEnvironment", ContractName*"Sfs.Runtime.Structure.Forms.Client.IFormsetEnvironment") --* HRB.Business.Interview.Transitions.ImportTransitionProcessor --* AssemblyCatalog (Assembly*"HRB.Business, Version***.*.****.*****, Culture*neutral, PublicKeyToken*null")**Resulting in: Cannot get export 'HRB.Business.Interview.Transitions.ImportTransitionProcessor (ContractName*"HRB.Business.Interview.Transitions.ITopicTransitionProcessor")' from part 'HRB.Business.Interview.Transitions.ImportTransitionProcessor'.*Element: HRB.Business.Interview.Transitions.ImportTransitionProcessor (ContractName*"HRB.Business.Interview.Transitions.ITopicTransitionProcessor") --* HRB.Business.Interview.Transitions.ImportTransitionProcessor --* AssemblyCatalog (Assembly*"HRB.Business, Version***.*.****.*****, Culture*neutral, PublicKeyToken*null")** at System.ComponentModel.Composition.Hosting.CompositionServices.GetExportedValueFromComposedPart(ImportEngine engine, ComposablePart part, ExportDefinition definition)* at System.ComponentModel.Composition.Hosting.CatalogExportProvider.GetExportedValue(CatalogPart part, ExportDefinition export, Boolean isSharedPart)* at System.ComponentModel.Composition.Hosting.CatalogExportProvider.CatalogExport.GetExportedValueCore()* at System.ComponentModel.Composition.Primitives.Export.get*Value()* at System.ComponentModel.Composition.ExportServices.GetCastedExportedValue*T*(Export export)* at System.ComponentModel.Composition.ExportServices.**c**DisplayClass******.*CreateSemiStronglyTypedLazy*b***()* at System.Lazy**.CreateValue()* at System.Lazy**.LazyInitValue()* at System.Lazy**.get*Value()* at Sfs.Max.Infrastructure.MefUnityIntegration.EnumerableResolutionStrategy.**c*****.*ResolveEnumerable*b*****(Lazy** part)* at System.Linq.Enumerable.WhereSelectListIterator**.MoveNext()* at System.Collections.Generic.List**.InsertRange(Int** index, IEnumerable** collection)* at Sfs.Max.Infrastructure.MefUnityIntegration.EnumerableResolutionStrategy.ResolveEnumerable*T*(IBuilderContext context)* at Sfs.Max.Infrastructure.MefUnityIntegration.EnumerableResolutionStrategy.PreBuildUp(IBuilderContext context)* at Unity.Builder.BuilderContext.NewBuildUp(Type type, String name, Action** childCustomizationBlock)* at Unity.ResolverPolicy.NamedTypeDependencyResolverPolicy.Resolve(IBuilderContext context)* at lambda*method(Closure , IBuilderContext )* at Unity.ObjectBuilder.BuildPlan.DynamicMethod.DynamicBuildPlanGenerationContext.**c**DisplayClass****.*GetBuildMethod*b***(IBuilderContext context)* at Unity.ObjectBuilder.BuildPlan.DynamicMethod.DynamicMethodBuildPlan.BuildUp(IBuilderContext context)* at Unity.Strategies.BuildPlanStrategy.PreBuildUp(IBuilderContext context)* at Unity.UnityContainer.ThrowingBuildUp(IBuilderContext context)* --- End of inner exception stack trace ---* at Unity.UnityContainer.ThrowingBuildUp(IBuilderContext context)* at Unity.UnityContainer.Resolve(Type typeToBuild, String nameToBuild, ResolverOverride** resolverOverrides)* at Unity.UnityContainerExtensions.Resolve(IUnityContainer container, Type t, ResolverOverride** overrides)* at Prism.Unity.Ioc.UnityContainerExtension.Resolve(Type type)* at Prism.Modularity.ModuleInitializer.CreateModule(String typeName)* at Prism.Modularity.ModuleInitializer.CreateModule(IModuleInfo moduleInfo)* at Prism.Modularity.ModuleInitializer.Initialize(IModuleInfo moduleInfo)* --- End of inner exception stack trace ---* at Prism.Modularity.ModuleInitializer.HandleModuleInitializationError(IModuleInfo moduleInfo, String assemblyName, Exception exception)* at Prism.Modularity.ModuleInitializer.Initialize(IModuleInfo moduleInfo)* at Prism.Modularity.ModuleManager.LoadModulesThatAreReadyForLoad()* at Prism.Modularity.ModuleManager.LoadModuleTypes(IEnumerable** moduleInfos)* at Prism.Modularity.ModuleManager.LoadModulesWhenAvailable()* at Prism.Modularity.ModuleManager.Run()* at Prism.Unity.UnityBootstrapper.InitializeModules()* at HRB.Business.BootStrapper.InitializeModules()* at Prism.Unity.UnityBootstrapper.Run(Boolean runWithDefaultConfiguration)* at HRB.Business.App.OnStartup(StartupEventArgs e)* at System.Windows.Application.*.ctor*b*****(Object unused)* at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int** numArgs)* at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int** numArgs, Delegate catchHandler)

GetHuman5027796 did not yet indicate what H&R Block should do to make this right.

How GetHuman5027796 fixed the problem

We are waiting for GetHuman5027796 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get H&R Block's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having H&R Block issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5027796 fixes it.
This email address isn't valid

H&R Block

Customer service issue
Reported by GetHuman5027796
Jul 4th, 2020 - 4 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 6564 others
0 customers following this

Timeline

GetHuman5027796 started working on this issue
Jul 4th 2:10pm