Hello my name is Mohamed, I filed me and my wife our taxes through one of H&R Block’s b...

GetHuman4856249's customer service issue with H&R Block from May 2020

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The issue in GetHuman4856249's own words
Hello my name is Mohamed, I filed me and my wife our taxes through one of H&R Block’s branches near my house in beginning of March, We didn’t realize that the agent who helped us made a mistake and put wrong zip code on file till later when we didn’t receive our stimulus check, we tried to go back A month ago to the branch and talk to the man who helped us, he took the file and said he gonna try to help and asked us to come the next day, when we got there he said he got nothing to do to help us specially the irs phone number is not working, the only way is to to print out a form then fill it and mail it to the irs, and we been waiting from then, we were really going through tough time without work or any income, and we were expecting any of both checks either the tax return check or the stimulus check to pay our bills, I really appreciate your concern and help, and I hope to hear back from you ASAP, thank you,*Sincerely.

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H&R Block

Customer service issue
Reported by GetHuman4856249
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 6267 others
0 customers following this

Timeline

GetHuman4856249 started working on this issue
May 22nd, 2020 8:53am