I received an email from h&r block that my stimulus is on my emerald card. The last...

GetHuman4673799's customer service issue with H&R Block from April 2020

Help with my H&R Block issue
The issue in GetHuman4673799's own words
I received an email from h&r block that my stimulus is on my emerald card. The last * digits of the emerald match the card that i currently have. when i went to the atm, i checked the balance ok it was fine, went to withdrawl it denied transaction, went to purchase at registure declined * times. I have been trying to contact customer service for the last week. they never returned my call to schedule the appointment to speak with someone in person. what do i need to do or what can you do so that i can get to my funds.

GetHuman4673799 did not yet indicate what H&R Block should do to make this right.

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H&R Block

Customer service issue
Reported by GetHuman4673799
Apr 26th, 2020 - 6 months ago
Seen by 4 customers so far
Similar issue to 5548 others
0 customers following this
Items needed
Social Security Number
Email on Account
Prior Year AGI
Home Address
Name of Account Holder
Phone Number


GetHuman4673799 started working on this issue
Apr 26th 7:09pm
GetHuman4673799 confirmed the issue is fixed. Hooray!
Apr 27th 9:35am

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