I have used hrblock for about ** years. I have tried every option today to get ahold of...

GetHuman4667380's customer service issue with H&R Block from April 2020

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The issue in GetHuman4667380's own words
I have used hrblock for about ** years. I have tried every option today to get ahold of someone. The phone numbers I've called have let me go through the time wasting automated irritation promising a live representative, only to be hung up on repeatedly. I am quite frustrated and disappointed. I understand the season and added workload with the stimulus, but we are your customers and rejecting our calls is not acceptable! I've followed all the online info about the stimulus, only to find I'm chasing my tail. *HRBLOCK info states that payments are processed as soon as received. *Wrong. Gov't site states deposit April **, **** account ending **** (the account noted on last year's filing. I haven't filed this year, so no confusion there). Your automated phone junk stated that HR received confirmation of payment delivery. I have yet to receive it (today being April **). I haven't worked in weeks. *There is no use info to be found. Again, frustrated.

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H&R Block

Customer service issue
Reported by GetHuman4667380
Apr 17th, 2020 - 6 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 4380 others
0 customers following this

Timeline

GetHuman4667380 started working on this issue
Apr 17th 7:37pm
GetHuman4667380 indicated the issue is not fixed yet.
Apr 18th 6:49pm
GetHuman4667380 indicated the issue is not fixed yet.
Apr 18th 6:51pm
GetHuman4667380 indicated the issue is not fixed yet.
Apr 18th 7:44pm
GetHuman4667380 indicated the issue is not fixed yet.
Apr 18th 7:45pm

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