To whom it may concern, *According to your online service, I was not eligible to e-file...

GetHuman4657216's Refund a Charge issue with H&R Block from April 2020

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The issue in GetHuman4657216's own words
To whom it may concern, *According to your online service, I was not eligible to e-file my tax return because I did not submit a ****-C for a car donation that sold for less than *** dollars. I was obviously not issued a ****-C because the car value did not exceed *** dollars. In an attempt to print the copy to file it manually, your online service did not provide a mail-able copy of the Federal tax return (only a grayed out copy with a “Do Not File” watermark). Your online service, did however, take my money for e-filing. **Several attempts were made to contact H&R Block in an effort to rectify this glitch. The only time I was routed to a person, I was unwisely advised to leave out the car donation. *I was later able to successfully e-file through a different company without submitting the ****-C that your online service required in error. *Given that your service not only inhibited me from e-filing, but also made it impossible for me to file correctly and honestly, I expect a full refund of my tax preparation fees for both State and Federal tax Returns.**Lacy Arena*PO Box ******San Diego CA, *********-***-****

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H&R Block

Refund a Charge issue
Reported by GetHuman4657216
Apr 16th, 2020 - 6 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 3901 others
0 customers following this

Timeline

GetHuman4657216 started working on this issue
Apr 16th 3:56pm

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