Stimulus money.*I have a most urgent problem. Last year‘s tax return with H&R Block the...

GetHuman-tinytatr's customer service issue with H&R Block from April 2020

Help with my H&R Block issue
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The issue in GetHuman-tinytatr's own words
Stimulus money.*I have a most urgent problem. Last year‘s tax return with H&R Block the refund was placed on the Emerald card. My understanding was that it was just like a gift card. So after the funds were depleted from the card I disposed of it. I’m told now that the stimulus money will be coming on the card. My problem is that I’ve been directed to go to the Emerald card one *** number. I keep getting hung up on in the Emerald card line. The number for the card is the issue. I have no number for the card. To get a replacement card I need a number before they’ll replace the card. H&R Block kept no record of the card that was issued to me. What do I do now?

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H&R Block

Customer service issue
Reported by GetHuman-tinytatr
Apr 15th, 2020 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 3327 others
0 customers following this

Timeline

GetHuman-tinytatr started working on this issue
Apr 15th, 2020 11:30am

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