I purchased software to download in order to file **** taxes. After clicking on the lin...

GetHuman4642528's Refund a Charge issue with H&R Block from April 2020

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Social Security Number, Email on Account, Password, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
The issue in GetHuman4642528's own words
I purchased software to download in order to file **** taxes. After clicking on the link provided for prior year software purchases, I then proceeded to purchase the software. Only after purchasing, and downloading, I became aware that it was for **** after it would not allow me to enter **** information. I have already filed, and received my **** refund through H&R block and paid $** service fee as well. I would like to please request for either a refund of my $**.** purchase on the software, or somehow exchange it for the correct **** software and pay any difference in price. Thank you.

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H&R Block

Refund a Charge issue
Reported by GetHuman4642528
Apr 15th, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 3306 others
0 customers following this


GetHuman4642528 started working on this issue
Apr 15th 4:47am

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