I purchased software to download in order to file **** taxes. After clicking on the lin...

GetHuman4642528's Refund a Charge issue with H&R Block from April 2020

Help with my H&R Block issue
First: share to improve GetHuman4642528's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4642528 may need:
Social Security Number, Email on Account, Password, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
The issue in GetHuman4642528's own words
I purchased software to download in order to file **** taxes. After clicking on the link provided for prior year software purchases, I then proceeded to purchase the software. Only after purchasing, and downloading, I became aware that it was for **** after it would not allow me to enter **** information. I have already filed, and received my **** refund through H&R block and paid $** service fee as well. I would like to please request for either a refund of my $**.** purchase on the software, or somehow exchange it for the correct **** software and pay any difference in price. Thank you.

GetHuman4642528 did not yet indicate what H&R Block should do to make this right.

How GetHuman4642528 fixed the problem

We are waiting for GetHuman4642528 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get H&R Block's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having H&R Block issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

H&R Block

Refund a Charge issue
Reported by GetHuman4642528
Apr 15th, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 3306 others
0 customers following this

Timeline

GetHuman4642528 started working on this issue
Apr 15th 4:47am

The Free, Easy Way to Move Services

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies