We engaged with a tax specialist (janelL Ebster) our if the falls church, va location...

GetHuman4113941's customer service issue with H&R Block from December 2019

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The issue in GetHuman4113941's own words
We engaged with a tax specialist (janelL Ebster) our if the falls church, va location - ** days ago - providing her with all of our information to file last years taxes. Since that time she’s gone completely dark on us. Not returning any emails or phone calls on status of the return. Please help me understand hr blocks process for escalation- as I see no listing of branch*location management. Thank you .

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H&R Block

Customer service issue
Reported by GetHuman4113941
Dec 17th, 2019 - 10 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 1331 others
0 customers following this

Timeline

GetHuman4113941 started working on this issue
Dec 17th, 2019 11:59pm
GetHuman4113941 indicated the issue is not fixed yet.
Dec 21st, 2019 1:58am
GetHuman4113941 indicated the issue is not fixed yet.
Dec 21st, 2019 5:04pm

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