I've waited on my refund since March. Had to have IRS do a trace. My refund has been at H&Rs bank the whole time. Would like to get a Emerald Card and just get my money.

GetHuman3768535's customer service issue with H&R Block from October 2019

Help with my H&R Block issue
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The issue in GetHuman3768535's own words
Trying to see if you could disperse my refund on a Emerald Card? ... I used you tax prep app to file my **** returns. I was supposed to got my refund via direct deposit on March the *th. I still haven't received it. I had the IRS end up doing a trace, turns out it's at H&Rs bank, because two numbers were left off my bank account number. I went to my local H&R yesterday and the gentleman provided me with a Client Check Replacement Request after doing some surching of his own. My question is, can I get my money on a Emerald Card? I only have pre pay debit cards, with no checks, and really don't want to wait another two weeks for my money. Can you please help me out. I mean I feel like this is the least you could do after everything, and the wait I have already waited.
Because I have waited since March, and it's been at your bank the whole time.
Just please issue me a Emerald Card so I can get my refund without waiting even longer
Because I still payed for my service, and didn't take the issue further . Seeing all the ***% guarantees you all have.
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H&R Block

Emerald Card
Customer service issue
Reported by GetHuman3768535
Oct 15th, 2019 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 16151 others
0 customers following this

Timeline

GetHuman3768535 started working on this issue
Oct 15th, 2019 1:33pm
GetHuman3768535 shared this issue with your circles on Google+
Oct 15th, 2019 2:38pm

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