I recently filed my Virginia state taxes at your Williamsburg office at, ******* John T...
GetHuman2945414's customer service issue with H&R Block from May 2019
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The issue in GetHuman2945414's own words
I recently filed my Virginia state taxes at your Williamsburg office at, ******* John Tyler Hwy*Williamsburg, VA *****.*The Virginia state tax office has informed me that the agent who filed my state taxes did so wrong and that I need to file an amended return. This mistake on your employee’s part has caused extreme financial crisis for my family, as I have recently separated from the military and am still trying to find work. I cannot stress how much this mistake, which should have been avoided by using the “professionals” that are employed by you. The employee that has made this careless mistake is, Nathalie Bolton and she works at the office I have listed above. I want to know how I can fix this and if I do choose to file an amended return through your company will it be free this time, seeing as how I put my state taxes in your hands and am suffering for it. *Thank you for your time,*Paul Robinson ***** Middle St apt*****Williamsburg, VA *****
GetHuman2945414 did not yet indicate what H&R Block should do to make this right.
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I was contacted after filing a complaint and have an appointment with a representative from H&R Block who will meet with me at a local office to resolve the issue in person
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