Hello! My name is Montana, I filed an Amended Return for the tax year of **** which res...
GetHuman2892276's customer service issue with H&R Block from May 2019
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The issue in GetHuman2892276's own words
Hello! My name is Montana, I filed an Amended Return for the tax year of **** which resulted in a bigger refund from both Federal and State. The Amended Return was Received on *-**-****, Adjusted on *-**-**** and Completed on *-**-****. I received a letter in the mail saying I would be getting a refund and received one check for the amount that was different for Federal, however I have not received anything from State. I am wondering why I haven't received it or if I'm misunderstanding. I have tried to find out more through the IRS via online and phone calls and have not had any luck actually speaking with a real person. I have read it can take up to ** weeks for an Amended Return but I am not sure why NYS would take so long issuing a refund when Federal sent it as soon as my account was adjusted. I am looking for a little insight on this as I have not ever had to Amend a return before.*Thank you in advance!*Montana
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