Hello! My name is Montana, I filed an Amended Return for the tax year of **** which res...

GetHuman2892276's customer service issue with H&R Block from May 2019

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The issue in GetHuman2892276's own words
Hello! My name is Montana, I filed an Amended Return for the tax year of **** which resulted in a bigger refund from both Federal and State. The Amended Return was Received on *-**-****, Adjusted on *-**-**** and Completed on *-**-****. I received a letter in the mail saying I would be getting a refund and received one check for the amount that was different for Federal, however I have not received anything from State. I am wondering why I haven't received it or if I'm misunderstanding. I have tried to find out more through the IRS via online and phone calls and have not had any luck actually speaking with a real person. I have read it can take up to ** weeks for an Amended Return but I am not sure why NYS would take so long issuing a refund when Federal sent it as soon as my account was adjusted. I am looking for a little insight on this as I have not ever had to Amend a return before.*Thank you in advance!*Montana
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H&R Block

Customer service issue
Reported by GetHuman2892276
May 9th, 2019 - 2 mons ago
I have an issue with H&R Block too
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Seen by 2 customers so far
Similar issue to 14772 others
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Timeline
GetHuman2892276 started working on this issue
May 9th 12:40pm