POOR CUSTOMER SERVICE. I went to get my taxes done today at the **** Douglas Street, Vi...
GetHuman-quackey's customer service issue with H&R Block from April 2019
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The issue in GetHuman-quackey's own words
POOR CUSTOMER SERVICE. I went to get my taxes done today at the **** Douglas Street, Victoria BC Location. I was there for * hour and ** mins. My appoint was shecdualed for **pm. THe person doing my taxes did not do the check list on the inside of the booklet, there for had no idea I was a student. He also had to get to other people to check over his work, since it was not as simple as what I beleive.. he hardly expalined anythingg to me. I am ***% certain that they are not done correctly and I know nothing about donig taxes. I was also charge *** dollars despite being Both a full time student and A CF Veterean with a CF Apprciatetion Card. Please tell me what can be done to rectify my fears as after over ten years of letting H&R Block do my taxes I might look for a new survice provider becuase I do not want someone that seem very uncertain and comes across as imcopenetent donig my taxes again in the future.
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