Good Morning. I did my taxes online on ******** and chose to do the Tax Pro Review sinc...

Good Morning. I did my taxes online on ******** and chose to do the Tax Pro Review since we had a K-* to file with our personal return and wanted to make sure we did everything correctly. It is now ******** and been almost a full week and we still have no tax documents returned to us from our "Tax Pro". I was promised to have them by **am this morning but as of **am I still do not have them. I am trying to be patient but this is getting a little unnerving. If I knew that it was going to be this much trouble I would not have done this part and spent an additional $** for a service that has not been beneficial to us in any way. This service was a waste of time and money. I have better sense and knowledge than your so called "Tax Professional". I have had to continually message the professional to get her to even work on looking at the returns or sending them back to me. She always has some excuse as to why it has not been done. I think we should receive a refund for this service as it has not been of any benefit to us. We have been long time H&R Block customers and would like to continue using your services. Thank you for your time and consideration of this issue.

Refund of the $**.**