I went to H&R Block because of the upfront pricing. I bought all the bells and whistles...

GetHuman-shitsky's Refund issue with H&R Block from April 2019

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The issue in GetHuman-shitsky's own words
I went to H&R Block because of the upfront pricing. I bought all the bells and whistles because the "Tax Pro" was getting me all this money back. I was quoted *,*** what I received was *,***. The "Tax Pro" never explained that I would need receipts to claim EIC or any exemption. So I was charged almost ***, how is this upfront? That is a quarter of my return. The manger refunded the insurance I purchased. How come the insurance I purchased was **.** and he gave me **.** & **.**. Just every single thing this "Tax Pro" told me was untrue, total misinformation. I would like at least half of my fee back why should Have &R get a quarter of my return when the whole return was disputed by IRS and NYS. I don't see the Tax Pro? Do you call that a Pro? Help me, I feel beat up and totally taken advantage of.

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H&R Block

Refund issue
Reported by GetHuman-shitsky
Apr 7th, 2019 - 3 years ago
Fixed
Seen by 9 customers so far
Similar issue to 12356 others
0 customers following this
Items needed
Social Security Number
Email on Account
Password
Prior Year AGI
Home Address
Name of Account Holder
Phone Number

Timeline

GetHuman-shitsky started working on this issue
Apr 7th, 2019 12:22pm
GetHuman-shitsky indicated the issue is not fixed yet.
Apr 7th, 2019 6:16pm
GetHuman-shitsky indicated the issue is not fixed yet.
Apr 7th, 2019 6:18pm
GetHuman-shitsky indicated the issue is not fixed yet.
Apr 8th, 2019 12:36pm