I have spoken with * different employees at the hr store as I spoke with them as a le...

GetHuman-angmwi's Complaint issue with H&R Block from April 2019

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Help with my H&R Block issue
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The issue in GetHuman-angmwi's own words
I have spoken with * different employees at the hr store as I spoke with them as a letter I had received a from a state tax telling me there was an error in my return and I was getting deducted for $*** from my return, I was told to bring it in so they can look at it in the store and ask them how we can resolve this specially since I got peace of mind, and a piece of mind states any error will be covered up to $**** regardless the office tells me it’s not their error therefore they’re not responsible because they can’t control when somebody changes a tax law! I find this to be a cop out and it’s literally $*** difference that they processed but I am no longer getting which is not the amount owing when I left with my tax return! I find the peace of mind a waste of money and to not pay the difference when In fact it was an error regardless who’s error I still payed for the peace of mind and I asked the questions if something like this is covered! If this is how it’s handled it will have to be my last time there and make sure others know how it this works. I am very disappointed, not only with how this was handled since I payed over ***$ to have them done and nothing from the office, as well as I made sure I was covered.

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H&R Block

Complaint issue
Reported by GetHuman-angmwi
Apr 3rd, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 12040 others
0 customers following this

Timeline

GetHuman-angmwi started working on this issue
Apr 3rd, 2019 9:21pm

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