I needed to reinstall the **** program due to getting a new computer, and now need to r...
GetHuman2642828's customer service issue with H&R Block from March 2019
Help with my H&R Block issue
The issue in GetHuman2642828's own words
I needed to reinstall the **** program due to getting a new computer, and now need to reinstall the **** Iowa state tax program. It is not listed as an option. It gave code WDPA. I have the .msi file (H&R Block Iowa ****.msi), but don't know how to use that directly.
GetHuman2642828 did not yet indicate what H&R Block should do to make this right.
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How GetHuman2642828 fixed the problem
I chatted with H&R Block. They took my email and verified that I owned the state program. They sent a link to download the software, which was an .exe installation file on Windows. I ran the .exe file to install the state program.
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