Hello my name is Thomas Matthew Spanton. I was charged to file my rent receipts and the...

GetHuman2633205's Complaint issue with H&R Block from March 2019

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The issue in GetHuman2633205's own words
Hello my name is Thomas Matthew Spanton. I was charged to file my rent receipts and then my rent receipts where never filed. I went to have my taxes down at an h and r block in Kingston. I had my taxes done and was told by the lady there I owed *.** cents. She asked if I had an medical expenses rent receipts etc to maybe help out with my claim. I told her I had rent receipts, she said how much for, I told her and she said I would be get over *** hundred dollars back with the receipts. So she said I should pay before I leave and then bring the receipts back to her. I paid *** dollars before I left, much much more then the fee usually is for just a filing with one t*. I brought the receipts in before closing that day. I was informed that yesterday by revenue Canada I owe the government $*.**. I would like a refund of what it cost to file my rent receipts. This is basically stealing from me.

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H&R Block

Complaint issue
Reported by GetHuman2633205
Mar 29th, 2019 - 2 years ago
Fixed
Seen by 12 customers so far
Similar issue to 11383 others
0 customers following this
Items needed
Social Security Number
Email on Account
Password
Prior Year AGI
Home Address
Name of Account Holder
Phone Number

Timeline

GetHuman2633205 started working on this issue
Mar 29th, 2019 3:17pm
GetHuman2633205 indicated the issue is not fixed yet.
Mar 29th, 2019 8:56pm