I am preparing **** federal IRS forms for my ** yo mother. The taxable income for...

GetHuman2614447's customer service issue with H&R Block from March 2019

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The issue in GetHuman2614447's own words
I am preparing **** federal IRS forms for my ** yo mother. The taxable income for **** was **,*** and Tax by the software was $**** line **. The estimated tax for **** with taxable income of $***** is over $**** by the **** table. Her financial situation is same as ****. I can't help but think there was an error in the **** software because using the **** Tables the tax should have been over $****. Has this issue come up before? This information is probably insufficient for a detailed review.
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H&R Block

Customer service issue
Reported by GetHuman2614447
Mar 28th, 2019 - a mon ago
I have an issue with H&R Block too
Seen by 1 customer so far
Similar issue to 97 others
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Items needed
Social Security Number
Email on Account
Prior Year AGI
Home Address
Name of Account Holder
Phone Number
GetHuman2614447 started working on this issue
Mar 28th 3:52am
GetHuman2614447 indicated the issue is not fixed yet.
Mar 31st 4:04pm