I went to h&r block beginning of March, what a horrible experience. I been doing my tax...

GetHuman-pjmesz's Complaint issue with H&R Block from March 2019

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The issue in GetHuman-pjmesz's own words
I went to h&r block beginning of March, what a horrible experience. I been doing my taxes with you for more then ** years, never again!!! The lady that did my taxes acted like she had no clue, asked me like * times my birth date *) after we were done I asked her to review my taxes again, she said she would & call me. I waited a week for her call, I called the office (cause they never called) the receptionist hung up on me * times, when finally she took my called, ask if my taxes were done she said I needed my w*. I told her the women had my info. Receptionist took down my name & * and would call me back. Waited another week & no call back, so I called again & receptionist told me the same thing needed w*s, explained again that that info was left. Said they would call me back & she did then said my taxes were done. Went to pick them up & the women that did them was there. She told me that she had to sign them so she could copy the tax form. This women told me that the reason that they were not done is because when I had them, I told her I wanted to wait. I told her no that's not the reason that she was suppose to review them to make sure she had write info. So I paid receptionist it came to nearly ***.** WTH is this??? I complained about service & told me she would have her manager call me. Still waiting..... I think for some **** service I should have got a discount, this experience was unexacceptable!!! And the $$$ well let's say was just as unexacceptable. Never again will I be using H&R block, I have never ever payed that much to have my taxes done. *Patricia Meszewski

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H&R Block

Complaint issue
Reported by GetHuman-pjmesz
Mar 27th, 2019 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 11197 others
0 customers following this

Timeline

GetHuman-pjmesz started working on this issue
Mar 27th, 2019 4:45pm

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