My federal HR Block refund keeps getting rejected. It says my ****-R Payer ID is not ma...

GetHuman-mickymon's customer service issue with H&R Block from March 2019

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My federal HR Block refund keeps getting rejected. It says my ****-R Payer ID is not matching. I have verified it several times to no avail. IRS no help at all. Please let me know how to resolve. I have two ****R from the same company (I lived in GA and moved to VA). I received two different ****R from them, and I added each one separately to my return. Apparently something is not correct and I need help.
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H&R Block

Customer service issue
Reported by GetHuman-mickymon
Mar 12th, 2019 - 5 mons ago
I have an issue with H&R Block too
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Mar 12th 7:50pm