I am preparing my taxes using an HR Block Deluxe software download as I did last year...

GetHuman-ronhorv's customer service issue with H&R Block from February 2019

8860 similar
0 following
Help with my H&R Block issue
Next: our robot will wait on hold for GetHuman-ronhorv to get a H&R Block rep on the line!
Always use the GetHuman Phone tocall H&R Block. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-ronhorv's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (3 mons ago)
First: share to improve GetHuman-ronhorv's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ronhorv may need:
Social Security Number, Email on Account, Password, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
The issue in GetHuman-ronhorv's own words
I am preparing my taxes using an HR Block Deluxe software download as I did last year. My primary income is a government civil service annuity which is given to me on a CSA ****R. I have entered this into your software on your "Now, we'll work on your retirement income" page. When I get to your "Here's your taxable income" page however, that amount is shown under "IRA Distributions," which is not what they are. (The "Explain Amount" link says: "The amount shown here is the taxable amount of all your IRA distributions" -- that's not true) I am trying to find out the source of this error. Shouldn't the amount be listed as "Other retirement Income and Withdrawls?" That's where is showed up last year.
GetHuman-ronhorv did not yet indicate what H&R Block should do to make this right.
I have an issue with H&R Block too
How GetHuman-ronhorv fixed the problem
We are waiting for GetHuman-ronhorv to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get H&R Block's attention and get better help faster. Tap below to get started.
Having H&R Block issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ronhorv fixes it.
This email address isn't valid

H&R Block

Customer service issue
Reported by GetHuman-ronhorv
Feb 28th, 2019 - 3 mons ago
I have an issue with H&R Block too
Not resolved
Seen by 5 customers so far
Similar issue to 8860 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-ronhorv started working on this issue
Feb 28th 2:22pm