I am preparing my taxes using an HR Block Deluxe software download as I did last year...

GetHuman-ronhorv's customer service issue with H&R Block from February 2019

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I am preparing my taxes using an HR Block Deluxe software download as I did last year. My primary income is a government civil service annuity which is given to me on a CSA ****R. I have entered this into your software on your "Now, we'll work on your retirement income" page. When I get to your "Here's your taxable income" page however, that amount is shown under "IRA Distributions," which is not what they are. (The "Explain Amount" link says: "The amount shown here is the taxable amount of all your IRA distributions" -- that's not true) I am trying to find out the source of this error. Shouldn't the amount be listed as "Other retirement Income and Withdrawls?" That's where is showed up last year.
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H&R Block

Customer service issue
Reported by GetHuman-ronhorv
Feb 28th, 2019 - 3 mons ago
I have an issue with H&R Block too
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GetHuman-ronhorv started working on this issue
Feb 28th 2:22pm