On February ** I had my taxes done it cost me ***.**$ which I thought was a lot. Well o...

GetHuman-hollonji's customer service issue with H&R Block from February 2019

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The issue in GetHuman-hollonji's own words
On February ** I had my taxes done it cost me ***.**$ which I thought was a lot. Well on February ** I noticed that the where's my refund wasn't showing anything pending so I went to the office. A different lady looked and my taxes where never sent if I hadn't checked on them I would have gotten in trouble for late taxes. I feel like they brushed it under the rug with I'm sorry no here let me make this right for you just an ok they are sent see you later. For that much money I would think I would get better customer service or some money back . Thank you Jill Hollon
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H&R Block

Customer service issue
Reported by GetHuman-hollonji
Feb 27th, 2019 - 3 mons ago
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Feb 27th 8:21pm