I am getting a rejection when I submit my federal taxes because of:*"This happened beca...

GetHuman2318027's customer service issue with H&R Block from February 2019

8717 similar
0 following
Help with my H&R Block issue
Next: our robot will wait on hold for GetHuman2318027 to get a H&R Block rep on the line!
Always use the GetHuman Phone tocall H&R Block. We wait on hold and get a rep on the line for you faster and for free!
GetHuman2318027's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (3 mons ago)
First: share to improve GetHuman2318027's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2318027 may need:
Social Security Number, Email on Account, Password, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
The issue in GetHuman2318027's own words
I am getting a rejection when I submit my federal taxes because of:*"This happened because your **** AGI or five-digit number you created last year to sign your return didn’t match IRS records. Don’t worry – we’ll help you re-enter your **** AGI or the five-digit signature, and you’ll be able to e-file again. Click Next to start the e-file process."**However, I know that my AGI is correct because I have my **** tax return right in front of me so my PIN is obviously wrong but I don't recall making one last year and don't know how to find it or change it.
GetHuman2318027 did not yet indicate what H&R Block should do to make this right.
I have an issue with H&R Block too
How GetHuman2318027 fixed the problem
We are waiting for GetHuman2318027 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get H&R Block's attention and get better help faster. Tap below to get started.
Having H&R Block issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2318027 fixes it.
This email address isn't valid

H&R Block

Customer service issue
Reported by GetHuman2318027
Feb 27th, 2019 - 3 mons ago
I have an issue with H&R Block too
Not resolved
Seen by 20 customers so far
Similar issue to 8717 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2318027 started working on this issue
Feb 27th 5:06pm