Hi. I purchased the H&R block CD Deluxe software and when we go to e file our federal r...

GetHuman-tfcoop's customer service issue with H&R Block from February 2019

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Hi. I purchased the H&R block CD Deluxe software and when we go to e file our federal return it says that we have to update the software. We have had no issues updating prior to this. We click update and it will not let us update. It says that this app can't run on your PC, please contact the software publisher. We have tried restarting and updating the computer but nothing is working. What should we do?
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H&R Block

Customer service issue
Reported by GetHuman-tfcoop
Feb 18th, 2019 - 8 mons ago
I have an issue with H&R Block too
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Seen by 13 customers so far
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GetHuman-tfcoop started working on this issue
Feb 18th 2:39am