I was given the run around for my taxes since the minite I questioned ofnthey were done...

GetHuman2228904's customer service issue with H&R Block from February 2019

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The issue in GetHuman2228904's own words
I was given the run around for my taxes since the minite I questioned ofnthey were done right. After not getting phone calls back. I continued to call the manager. Arella. Finally recieve a call back. Leaves me hanging for another week. Finally get a call back to say they made a mistake amd i needed to come in and do the again. Left work early and drove an hour each way out of my way just for the agent to smile in my face and say sorry heres the tax law.. I want a call back about the unprofessional behavior of the staff at this H &R block. I have used H and R block for almost ** years.. I will NEVER use your company again amd I will make sure everyone I know hears how this happened to me. I work * jobs amd raise * kids. To waste my time and money for work to do this to a person is unreal. I pay $*** for THIS type of treatment..
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H&R Block

Customer service issue
Reported by GetHuman2228904
Feb 17th, 2019 - 8 mons ago
I have an issue with H&R Block too
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Seen by 3 customers so far
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GetHuman2228904 started working on this issue
Feb 17th 9:06pm