I filed taxes and had a ***$ refund on federal the lady charged me ***$ to file.this is...

GetHuman2226875's customer service issue with H&R Block from February 2019

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The issue in GetHuman2226875's own words
I filed taxes and had a ***$ refund on federal the lady charged me ***$ to file.this is not right by no means .my son filed same as i did same day and was charged **.**.and got double the amount of refund .i been a costumer ** year but if this is not fixed or some of my money back i will never be back i called them they said they would look into it that was * weeks ago can this be fixed i mean i paid more to file than i am recieving and i know that the fee is not right and can be adjusted .plz help
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H&R Block

Customer service issue
Reported by GetHuman2226875
Feb 17th, 2019 - 8 mons ago
I have an issue with H&R Block too
Not resolved
Seen by 7 customers so far
Similar issue to 7063 others
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GetHuman2226875 started working on this issue
Feb 17th 1:51pm