The IRS rejected my federal return, seemingly because of an H&R Block issue. Subsequent...

GetHuman-tcuffman's customer service issue with H&R Block from February 2019

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The issue in GetHuman-tcuffman's own words
The IRS rejected my federal return, seemingly because of an H&R Block issue. Subsequently, my NY state return was rejected in light of the IRS rejection. While I was apparently able to correct the federal return, your system now tells me that I need to mail my state return. This is in spite of the fact that the problem seems to have been created by you. And this is in spite of the fact that you explicitly say that NY requires me to e-file my return (while simultaneously telling me that I need to mail it).
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H&R Block

Customer service issue
Reported by GetHuman-tcuffman
Feb 16th, 2019 - 9 mos ago
I have an issue with H&R Block too
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Prior Year AGI
Home Address
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Timeline
GetHuman-tcuffman started working on this issue
Feb 16th 1:20am
GetHuman-tcuffman confirmed the issue is fixed. Hooray!
Feb 16th 1:21am