I am waiting now almost one month to file my Illinois Tax because H&R say the need form...
GetHuman2213626's customer service issue with H&R Block from February 2019
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The issue in GetHuman2213626's own words
I am waiting now almost one month to file my Illinois Tax because H&R say the need form from Ill Government before they allow me to print out mail in forms for Illinois taxes . I pay already for this service (filing Illinois tax )and you have my money, which I want returned for non service. Also your soft ware is very hard to manipulate on state tax filing. you have to finalize each time Federal taxes before you can get to the Illinois State tax . I will look for different software net year.
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