Hi, I just got finished arguing with a computer that would not connect me to a person...

GetHuman-kesohomb's customer service issue with H&R Block from February 2019

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Hi, I just got finished arguing with a computer that would not connect me to a person "unless I have an on-line account". I don't. I am using your **** Tax CD and have completed my federal and State returns. Unfortunately, this software will not allow me to finish and send my return "until the final version of the Qualified Business Income Worksheet is available from a Program update". **-When will this update be available?*Please, I would like to file now. Can you provide guidance or information. Thank You.
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H&R Block

Customer service issue
Reported by GetHuman-kesohomb
Feb 15th, 2019 - 8 mons ago
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Seen by 4 customers so far
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Feb 15th 1:14am