I filed my taxes online using your Premium tax service....just recieved an email that Y...

GetHuman2159200's customer service issue with H&R Block from February 2019

3 views
 | 
5593 similar
 | 
0 following
Help with my H&R Block issue
Next: our robot will wait on hold for GetHuman2159200 to get a H&R Block rep on the line!
Always use the GetHuman Phone tocall H&R Block. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2159200's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2159200 may need:
Social Security Number, Email on Account, Password, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
The issue in GetHuman2159200's own words
I filed my taxes online using your Premium tax service....just recieved an email that YOU NEED TO UPDATE INFORMATION and my taxes will be rejected and I'll have to redo them....waiting even more time for my refund....this seems like something you would have fixed BEFORE the tax season. As a single mom I rely on my refund to get me through winter heating bills, outer gear for my child, ect....for what I paid for this service I would surely hope I could rely on it.*Very disappointed in your company.*Kristy R Warndahl
GetHuman2159200 did not yet indicate what H&R Block should do to make this right.
I have an issue with H&R Block too
How GetHuman2159200 fixed the problem
We are waiting for GetHuman2159200 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get H&R Block's attention and get better help faster. Tap below to get started.
Having H&R Block issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2159200 fixes it.
This email address isn't valid

H&R Block

Customer service issue
Reported by GetHuman2159200
Feb 8th, 2019 - 4 mons ago
I have an issue with H&R Block too
Not resolved
Seen by 3 customers so far
Similar issue to 5593 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2159200 started working on this issue
Feb 8th 12:00am