hello*I am wondering why my taxes have yet to be sent to the IRS? I understand the PATH...

GetHuman2146214's customer service issue with H&R Block from February 2019

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The issue in GetHuman2146214's own words
hello*I am wondering why my taxes have yet to be sent to the IRS? I understand the PATH act is preventing any actual money to be refunded until feb **th and after but the IRS has said they will still accept or deny the returns until then. when i check my status on your website it says you haven't sent them in at all. I know other people who have children and have filed received a text that the IRS has approved their refunds already but no money issued until after the **th. so im wondering why is it mine have not been sent in?
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H&R Block

Customer service issue
Reported by GetHuman2146214
Feb 6th, 2019 - 4 mons ago
I have an issue with H&R Block too
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GetHuman2146214 started working on this issue
Feb 6th 2:37pm