Why am I being charged $**.** to file my taxes online through H&R Block? The way I file...

GetHuman-tnstolwo's customer service issue with H&R Block from February 2019

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The issue in GetHuman-tnstolwo's own words
Why am I being charged $**.** to file my taxes online through H&R Block? The way I filed said it would be free then at the end all kinds of charges came up. I am just curious as to WHY I am getting the charges.
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H&R Block

Customer service issue
Reported by GetHuman-tnstolwo
Feb 3rd, 2019 - 4 mons ago
I have an issue with H&R Block too
Not resolved
Seen by 32 customers so far
Similar issue to 4878 others
1 customer following this
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Timeline
GetHuman-tnstolwo started working on this issue
Feb 3rd 1:48am