On ****** at **:** am, I purchased the Deluxe*State for $**.**. I have not even downloa...

GetHuman-tjshughe's customer service issue with H&R Block from February 2019

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The issue in GetHuman-tjshughe's own words
On ****** at **:** am, I purchased the Deluxe*State for $**.**. I have not even downloaded it yet. I have been using your software for over ** years and I have never had the benefit of a sizable discount. And now this...on ******** at *:** pm, I receive an email from you offering the very same software at a **% discount for a cost of only $**.**. What the ****???? Ar you serious???*I want a refund of the difference or I want a refund for the first (which I have not yet downloaded) so that I can buy the second before this offer expires. **Hi Arthur Hughes, your activation code is KG*E-MHXS.*Download H&R Block **** Deluxe Federal * State to your desktop or laptop.*Save the HRBlock*Deluxe*State.exe file.*Find the HRBlock*Deluxe*State.exe file and double-click to start to install.*Your unique download link expires on Apr. *, ****.*Additional Installation Help*Your purchase details*Name:*Arthur Hughes*Address:**** Highland Lake Road *Union Hall, VA ***** *Product: *H&R Block **** Deluxe Federal * State*Backup CD: No*H&R Block Tax Identity Shield: No*Extended Download Service: No*Credit card: *xxxxxxxxxxxx*****Price:*$**.***Sales tax:*$*.***Total:*$**.*** Thanks for choosing H&R Block. We appreciate your business.

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H&R Block

Customer service issue
Reported by GetHuman-tjshughe
Feb 2nd, 2019 - 3 years ago
Not resolved
Seen by 240 customers so far
Similar issue to 4790 others
0 customers following this

Timeline

GetHuman-tjshughe started working on this issue
Feb 2nd, 2019 6:03pm