Didn't download before date. can this be reissued?*H&R Block ******@***.com**To...

GetHuman2075172's customer service issue with H&R Block from January 2019

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Didn't download before date. can this be reissued?*H&R Block ******@***.com**To:*****@***.com*Nov *, **** at **:** PM*H&R Block*** **sharon atkins,**Thanks for purchasing H&R Block **** Deluxe Federal * State software. You’re on your way to getting your maximum refund -- guaranteed.** **Downloading and installing your software**Please wait until you're at your desktop or laptop computer (running Windows or MacOS) before downloading your H&R Block **** Deluxe Federal * State software. The software will not run on smartphones or tablets.** Download H&R Block **** Deluxe Federal * State from our secure, online site onto your desktop or laptop.* Save HRBlock*Deluxe*State.exe, your installer file, to your computer desktop.* Locate HRBlock*Deluxe*State.exe on your desktop, then double-click it to begin installation.**Make sure you download your H&R Block **** Deluxe Federal * State software soon, since your unique download link will expire on Jan. *, ****.**Additional Installation Help** **E-filing your return(s)**You can redeem five free federal e-filed returns with your activation code. ** Your activation code is: G*UX-**KS.* Once you've installed your software, launch H&R Block **** Deluxe Federal * State, then enter your activation code on the Activate and Register Your Software screen. **You can also wait until you've completed your federal return:** From the File tab, choose E-file as your filing option.* Choose Activation Code when it’s time to pay for tax preparation. If the activation code above isn't automatically generated, you’ll be able to enter it at that point.**Preparation and paper filing of one state return is included with your software. To buy and prepare additional state returns, choose the State tab. To buy state e-file, choose the File tab.** **Chat with a tax expert -- for free **Along with your purchase of H&R Block **** Deluxe Federal * State, you get free, unlimited, real-time chat with H&R Block tax experts. (A valid activation code is required.)**To chat about tax- or software-related issues:** Open H&R Block **** Deluxe Federal * State.* Click Help, in the top menu.* From the Help menu, click Tax Help, then Ask a Tax Question.* Follow the on-screen instructions to open a browser window.* Click Get Started, under Need Support Using the Program?* Review the FAQs, or click Contact Us, for assistance.** **Your purchase details**Name:****sharon atkins**Address:****** kansas av** ****homedale, ID ******* **Product:****H&R Block **** Deluxe Federal * State** **** - Backup CD: No* *** - H&R Block Tax Identity Care: No** **** - Extended Download Service: No**Credit card:****xxxxxxxxxxxx******Price:****$**.****Sales tax:****$*.****Total:****$**.**** **We recommend printing or storing this email, as it serves as your proof of purchase.**Thanks for choosing H&R Block. We appreciate your business.** **About this message**We've sent you this automated email to update you about the status of your H&R Block account. Please don't reply to this message. We'll never ask for your Social Security number, username, password, or any other personal information by email. To protect your account from unauthorized access, don't give your password to anyone, and never respond to email if you aren't sure who sent it.**FCZ*PLNA
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H&R Block

Customer service issue
Reported by GetHuman2075172
Jan 30th, 2019 - 10 mos ago
I have an issue with H&R Block too
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Seen by 14 customers so far
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Timeline
GetHuman2075172 started working on this issue
Jan 30th 6:50pm