My husband and I moved out of NY *** way through the year. We got married in November...

GetHuman1963921's customer service issue with H&R Block from January 2019

3089 similar
0 following
Help with my H&R Block issue
Next: our robot will wait on hold for GetHuman1963921 to get a H&R Block rep on the line!
Always use the GetHuman Phone tocall H&R Block. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1963921's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1963921 may need:
Social Security Number, Email on Account, Password, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
The issue in GetHuman1963921's own words
My husband and I moved out of NY *** way through the year. We got married in November in ****. When we did our **** taxes we did so in Deltona florida at the HR Block office. They had us file married seperate - which I now believe was the wrong thing and cost us thousands - but we can't ammend. They did not file us as part year residents in NY and when questioned this last weekend the representative said "if we had done that he would have owed $**,*** more" when I asked "how could we owe MORE tax by living there *** the time" she laughed and said "I am not going there"... Then she informed us that we did not have the ability to use the Peace of Mind we paid for because the letter the IRS sent us was dated more than ** days prior. I said that this was never discussed with us, she said we tell everyone... I asked her to show it to me in the paperwork, she COULD NOT even find it in the small print herself - now if you POINTED IT OUT to EVERY person... I would think you would know EXACTLY where it was in the print.... Our taxes were done wrong, we received unprofessional and unhelpful service and I would like to have BOTH of our tax preparation fees returned to us for this year.
GetHuman1963921 did not yet indicate what H&R Block should do to make this right.
I have an issue with H&R Block too
How GetHuman1963921 fixed the problem
We are waiting for GetHuman1963921 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get H&R Block's attention and get better help faster. Tap below to get started.
Having H&R Block issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1963921 fixes it.
This email address isn't valid

H&R Block

Customer service issue
Reported by GetHuman1963921
Jan 14th, 2019 - 9 mons ago
I have an issue with H&R Block too
Not resolved
Seen by 4 customers so far
Similar issue to 3089 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1963921 started working on this issue
Jan 14th 7:33pm