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Before contacting them, items GetHuman1962665 may need:
Social Security Number, Email on Account, Password, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
The issue in GetHuman1962665's own words
I need to document the bank account numbers I entered when e-filing my **** return. A processing error happened at the bank that has resulted in a penalty and so I'd like to be able to confirm that I entered the correct account details at my end. I cannot find this screen in the software. My efile transaction went through but some type of error occurred when the bank received the request. As a result, my payment was two weeks late by the time I learned this after receiving a letter from the IRS saying my payment was rejected because the account could not be found by my bank.
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