I need to document the bank account numbers I entered when e-filing my **** return. A p...

GetHuman1962665's customer service issue with H&R Block from January 2019

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The issue in GetHuman1962665's own words
I need to document the bank account numbers I entered when e-filing my **** return. A processing error happened at the bank that has resulted in a penalty and so I'd like to be able to confirm that I entered the correct account details at my end. I cannot find this screen in the software. My efile transaction went through but some type of error occurred when the bank received the request. As a result, my payment was two weeks late by the time I learned this after receiving a letter from the IRS saying my payment was rejected because the account could not be found by my bank.
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H&R Block

Customer service issue
Reported by GetHuman1962665
Jan 14th, 2019 - 9 mons ago
I have an issue with H&R Block too
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Seen by 2 customers so far
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Timeline
GetHuman1962665 started working on this issue
Jan 14th 5:14pm