Recently **** & **** HR Block icons disappeared from the desktop on my Computer. Fortun...

GetHuman-jrmills's customer service issue with H&R Block from December 2018

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Help with my H&R Block issue
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The issue in GetHuman-jrmills's own words
I am trying to migrate old programs to my new computer ... Recently **** & **** HR Block icons disappeared from the desktop on my Computer. Fortunately I have saved the returns to a backup disc. There is no way to start the program on the “C” drive. I do have an internal disc for backup and I can start the program although it does not have any of the registration data. I would like to transfer all **** through **** programs to my new desktop but using the cd I can load and access federal return only. Do I have to activate each year again? I purchased the state copy (VA) for each year for download. How do I get the state program for each year to load on my new computer?
Provide support information
Since ****
Searched “C” drive and program files missing. Found most files on the backup drive so I can start from there. I have all cd copies from **** thru **** ready to install on new computer. How do I get the state programs that I paid for so I can load them with the Federal programs.
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H&R Block

HR Block Tax Cut
Customer service issue
Reported by GetHuman-jrmills
Dec 31st, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 2729 others
0 customers following this

Timeline

GetHuman-jrmills started working on this issue
Dec 31st, 2018 6:30pm

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