Hi my younger brother Michael Claffey has some mental health problems so I helped him w...

GetHuman1815844's customer service issue with H&R Block from December 2018

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The issue in GetHuman1815844's own words
Hi my younger brother Michael Claffey has some mental health problems so I helped him with all his financial affairs and he recently made me aware of the fact that he had never received his taxes for **** -**** but he had gone to H&R Block and had all the paperwork done but the only missing link was the fact that the IRS wanted him to prove his residence and at the time he had lost his ID and did not have a permanent resident so because of all that he put paperwork away in a closet and never followed through with giving me IRS what they wanted.I just found all this out a few weeks ago and since I am now helping him with all his financial affairs we call the IRS and they have sent us another letter because he have lost the first one and all they are looking for is for his proof of residency and a copy of his picture ID which we put in the mail yesterday so my question is can he get an advance on his tax return money now that he has provided the IRS with what they need? I can call with him if you would like or please call me at (***) ***-****.thank you kindly my name is Caroline Claffey.I look forward to speaking with you and I can provide all the documents you need as well

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H&R Block

Customer service issue
Reported by GetHuman1815844
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 2647 others
0 customers following this

Timeline

GetHuman1815844 started working on this issue
Dec 26th, 2018 6:21pm

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