I have not done my taxes in years, I only have W-*s to turn in , and now whatever I nee...

GetHuman-ddroman's customer service issue with H&R Block from December 2018

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The issue in GetHuman-ddroman's own words
I have not done my taxes in years, I only have W-*s to turn in , and now whatever I need to print out for hurricane Michael. I had irs issues that I cannot remedy and my W-*s are backing up. I just want to turn those in and get those done so my wife can get her money and I get whatever I can. I've done the IRS battle with no success and not going thru this again. It has ruined my home with paperwork that they think it's falsified, wrong, incorrect whatever. I don't see how since I've used HR block for over ** yrs. Without much change in anything. Especially the dates in question. (By IRS) I also tried to fix this thru HR block only to be told I can't help you. How? I've only had you do my taxes. I don't like on them and wouldn't know how to since I always get a return. No need to. I'm afraid if I leave y'all and do my taxes elsewhere it will just be another nightmare. Now due to being unemployed homeless and no future plans since the storm wiped out my town and job I will need all the returns I should have received to start a new life over. I don't even want to set foot in an office, Only because I've been told "not my problem"," I can't help you", "so and so has left so I don't know anything", "I can't do anything until IRS is solved", ECT ECT. and on and on. Before I become one of those customers that never do their taxes again due to the headache and difficulties. Which are new to me since I've never had a problem with yall until these recent years. Please tell me my next move
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H&R Block

Customer service issue
Reported by GetHuman-ddroman
Dec 6th, 2018 - 6 mons ago
I have an issue with H&R Block too
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GetHuman-ddroman started working on this issue
Dec 6th, 2018 3:19pm