Amending **** Return - You Never resolved my issue!!!!

GetHuman-jstrawn's customer service issue with H&R Block from December 2018

Help with my H&R Block issue
The issue in GetHuman-jstrawn's own words
Edit a prior return. I do not see a way to edit my original return which I need to do for the IRS ... I am a H&R Block customer. I used your tax software for my **** return. Now I need to edit it and resend it to the IRS. How can I login, go to tax history and edit my return?
I do not see a way to edit the original return and the online help does not help
emailing me
* years
You did not resolve it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!YOU DID NOTHING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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How GetHuman-jstrawn fixed the problem
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H&R Block

Tax Deluxe
Customer service issue
Reported by GetHuman-jstrawn
Dec 3rd, 2018 - 2 mons ago
I have an issue with H&R Block too
Fixed
Seen by 13 customers so far
Similar issue to 2286 others
0 customers following this
Items needed
Social Security Number
Email on Account
Password
Prior Year AGI
Home Address
Name of Account Holder
Phone Number
Timeline
GetHuman-jstrawn started working on this issue
Dec 3rd, 2018 2:04pm
GetHuman-jstrawn indicated the issue is not fixed yet.
Dec 3rd, 2018 2:20pm