A mistake was made on our **** taxes by an H&R Block employee. We paid the additional t...

GetHuman-vzetif's customer service issue with H&R Block from November 2018

5 views
 | 
2168 similar
 | 
0 following
Help with my H&R Block issue
Next: our robot will wait on hold for GetHuman-vzetif to get a H&R Block rep on the line!
Always use the GetHuman Phone tocall H&R Block. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-vzetif's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (10 mons ago)
First: share to improve GetHuman-vzetif's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-vzetif may need:
Social Security Number, Email on Account, Password, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
The issue in GetHuman-vzetif's own words
A mistake was made on our **** taxes by an H&R Block employee. We paid the additional taxes, penalties, and interest.**We were told that we would receive back the interest and penalties paid by us. We have yet to receive the money. We have been over to the local office more than * times starting in February **** to inquire about this situation and have been told every time that it is being held up by the next level of H&R Block.**We did, after complaints, receive a refund of the tax preparation fee paid in February ****. We have a letter from a supervisor that accompanied the refund check.**We feel that we should receive the back interest and penalties. It was somehow stated by an employee (at the office we had our taxes done) that the money sent to us settles the issue. **The refund check was to re-pay us for the services not correctly rendered. We should also receive additional money paid to the IRS and State of Vermont Tax Department to settle our **** taxes. Please contact us.
GetHuman-vzetif did not yet indicate what H&R Block should do to make this right.
I have an issue with H&R Block too
How GetHuman-vzetif fixed the problem
We are waiting for GetHuman-vzetif to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get H&R Block's attention and get better help faster. Tap below to get started.
Having H&R Block issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-vzetif fixes it.
This email address isn't valid

H&R Block

Customer service issue
Reported by GetHuman-vzetif
Nov 23rd, 2018 - 10 mons ago
I have an issue with H&R Block too
Not resolved
Seen by 5 customers so far
Similar issue to 2168 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-vzetif started working on this issue
Nov 23rd, 2018 5:41pm