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The issue in GetHuman1695860's own words
I had purchased an item on Amazon almost a month ago for $** and some change. I've been fighting with Amazon and the *rd party seller to get my refund back because the order had to be cancelled. They have informed me today that it was simply an authorization and they did not actually debit the money, however, when I check my card account it was taken out and never put back on. They have instructed me to contact the bank, which I'm not sure who that is for the Emerald Card, and ask how long it will take for the bank to release the "authorization" amount back to my card.
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