I have been locked out of our H&R account for * years! We filed our **** taxes with tha...

GetHuman1062195's customer service issue with H&R Block from August 2018

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The issue in GetHuman1062195's own words
I have been locked out of our H&R account for * years! We filed our **** taxes with that account. I had to create a new account to file our ****-**** taxes. We need to file our **** state taxes do to a glitch? Our state recieved our payment bit not the paperwork? I cannot get into the **** account! I have entered the security question muliple times and it says its wrong and locks is out. I am not sure what to do at this point!
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H&R Block

Customer service issue
Reported by GetHuman1062195
Aug 31st, 2018 - a yr ago
I have an issue with H&R Block too
Fixed
Seen by 7 customers so far
Similar issue to 1281 others
0 customers following this
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Items needed
Social Security Number
Email on Account
Password
Prior Year AGI
Home Address
Name of Account Holder
Phone Number
Timeline
GetHuman1062195 started working on this issue
Aug 31st, 2018 9:44pm
GetHuman1062195 indicated the issue is not fixed yet.
Sep 1st, 2018 1:20am