I had my **** taxes done by HR Block in **** and the following year as well. In May of...
GetHuman-serwatka's customer service issue with H&R Block from August 2018
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I had my **** taxes done by HR Block in **** and the following year as well. In May of **** I received a message from the IRS that a $*** dollar penalty was due on the **** taxes because the tax preparer failed to report some income. Lester Strickland of Fort Mill office admitted he failed to do it. He called the IRS with us sitting there hoping that they wave it. The IRS said no so Lester said not to worry about it because H&R Block would cover it. This was on May **. He said he would get in touch with me. I did not here from him. I called again July *th and again on Aug. *th. He continues to tell us he is working on it but as of this date we have not received the $*** dollars we paid. I would like to have my refund as soon as possible. Next step would be small claims court and the better business bureau.
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tHEY STILL HAVE NOT CONTACTED ME
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