So, I filed with you guys in **** and everything SAID it went through, I even made a pa...

GetHuman-jessijo's customer service issue with H&R Block from August 2018

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The issue in GetHuman-jessijo's own words
So, I filed with you guys in **** and everything SAID it went through, I even made a payment on what I owed and it came out of my account and the IRS has record of that payment. So I went to go file my **** taxes, with you all again, and they were rejected and I did not know why. When I did a little digging I was told my **** taxes were rejected as well. But I was never informed by you guys that they were rejected and I was still able to make a payment on them. I called the IRS and they said normally rejected taxes have an error code but my **** did not. I really need to know what is happening here because this has all been very frustrating and I cant go to school until you all fix this. Extremely unhappy.
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H&R Block

Customer service issue
Reported by GetHuman-jessijo
Aug 17th, 2018 - a yr ago
I have an issue with H&R Block too
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Seen by 6 customers so far
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Timeline
GetHuman-jessijo started working on this issue
Aug 17th, 2018 3:46pm
GetHuman-jessijo confirmed the issue is fixed. Hooray!
Aug 17th, 2018 4:47pm