Good morning, I needed to have my **** returns amended and I went to a nearby office to...

GetHuman937676's customer service issue with H&R Block from August 2018

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The issue in GetHuman937676's own words
Good morning, I needed to have my **** returns amended and I went to a nearby office to have this done. After completing this, I was told that I would own the state and federal in which I wasn't surprised. I owed the state ***.** and I summited this along with a copy of my amended return. I received a summary of this from the state the other day but it said that I would get a ***.** refund. I called the state division of revenue's main number and was told that the amended returns hasn't been updated in their system yet. I that emailed an message to their office concerning this and was told about this refund. I guess I'm confused how ***.** turned into ***.**. I can sent a copy of what the state sent me if this would help.**Thanks**Vincent Smith
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H&R Block

Customer service issue
Reported by GetHuman937676
Aug 1st, 2018 - 9 mons ago
I have an issue with H&R Block too
Seen by 4 customers so far
Similar issue to 1026 others
0 customers following this
Items needed
Social Security Number
Email on Account
Prior Year AGI
Home Address
Name of Account Holder
Phone Number
GetHuman937676 started working on this issue
Aug 1st, 2018 11:38am
GetHuman937676 indicated the issue is not fixed yet.
Aug 1st, 2018 12:59pm