Good morning, I needed to have my **** returns amended and I went to a nearby office to...

GetHuman937676's customer service issue with H&R Block from August 2018

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The issue in GetHuman937676's own words
Good morning, I needed to have my **** returns amended and I went to a nearby office to have this done. After completing this, I was told that I would own the state and federal in which I wasn't surprised. I owed the state ***.** and I summited this along with a copy of my amended return. I received a summary of this from the state the other day but it said that I would get a ***.** refund. I called the state division of revenue's main number and was told that the amended returns hasn't been updated in their system yet. I that emailed an message to their office concerning this and was told about this refund. I guess I'm confused how ***.** turned into ***.**. I can sent a copy of what the state sent me if this would help.**Thanks**Vincent Smith
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H&R Block

Customer service issue
Reported by GetHuman937676
Aug 1st, 2018 - 9 mons ago
I have an issue with H&R Block too
Fixed
Seen by 4 customers so far
Similar issue to 1026 others
0 customers following this
Items needed
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Prior Year AGI
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Name of Account Holder
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Timeline
GetHuman937676 started working on this issue
Aug 1st, 2018 11:38am
GetHuman937676 indicated the issue is not fixed yet.
Aug 1st, 2018 12:59pm