I was still working on my **** taxes, both Federal and State. My hard drive crashed an...
GetHuman915738's customer service issue with H&R Block from July 2018
Help with my H&R Block issue
Next: our robot will wait on hold for GetHuman915738 to get a H&R Block rep on the line!
Always use the GetHuman Phone tocall H&R Block. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman915738's own words
I was still working on my **** taxes, both Federal and State. My hard drive crashed and I had to re-install Windows and all of my application software on the new hard drive.**I loaded my Block **** application from CD but when I try to access the application, the program won't let me because 'I don't have a state application available.'**What do I need to do in order fix this issue. FYI, I also have multiple states that I need to reload. I have already purchased those applications.
GetHuman915738 did not yet indicate what H&R Block should do to make this right.
I have an issue with H&R Block too
How GetHuman915738 fixed the problem
We are waiting for GetHuman915738 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.