Bought deluxe package from Walmart for about $**. Had used TurboTax for about ** years...

GetHuman-extraone's customer service issue with H&R Block from June 2018

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The issue in GetHuman-extraone's own words
Bought deluxe package from Walmart for about $**. Had used TurboTax for about ** years. HRB **** package said it would read TT files. IT WOULD NOT. After trying for nearly a week, on and off, I gave up and bought good old TT. This worked fine, I filed and got my refund. **I figure H&R Block owes me (*) an apology for wrong information on the **** Deluxe package and (*) the $** I spent on a piece of software that would not work.**No, I would not recommend H&R Block to anyone.
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H&R Block

Customer service issue
Reported by GetHuman-extraone
Jun 5th, 2018 - a yr ago
I have an issue with H&R Block too
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Seen by 1 customer so far
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GetHuman-extraone started working on this issue
Jun 5th, 2018 3:41pm