Bought deluxe package from Walmart for about $**. Had used TurboTax for about ** years...
GetHuman-extraone's customer service issue with H&R Block from June 2018
Help with my H&R Block issue
First: share to improve GetHuman-extraone's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-extraone to get a H&R Block rep on the line!
Always use the GetHuman Phone tocall H&R Block. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-extraone may need:
Social Security Number, Email on Account, Password, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
The issue in GetHuman-extraone's own words
Bought deluxe package from Walmart for about $**. Had used TurboTax for about ** years. HRB **** package said it would read TT files. IT WOULD NOT. After trying for nearly a week, on and off, I gave up and bought good old TT. This worked fine, I filed and got my refund. **I figure H&R Block owes me (*) an apology for wrong information on the **** Deluxe package and (*) the $** I spent on a piece of software that would not work.**No, I would not recommend H&R Block to anyone.
GetHuman-extraone did not yet indicate what H&R Block should do to make this right.
I have an issue with H&R Block too
How GetHuman-extraone fixed the problem
We are waiting for GetHuman-extraone to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.