I want to complain about my expierence with NYC district manger of H and R Block Lynnet...

GetHuman712946's customer service issue with H&R Block from May 2018

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The issue in GetHuman712946's own words
I want to complain about my expierence with NYC district manger of H and R Block Lynnette Dice. She was to have made an appointment because I already had a problem with the paperwork that was filed. She never made the appointment and the person who she was supposed to make it with could not have helped me any way. I wasted over and hour of my time this evening. She called the emlpoyee but did not call me back to apologize. I am furious that I trusted H and R block to be competent on filing my taxes correctly and two out of the three years I filed this year had missing schedule A's. I could understand one but not two. I want to speak to her supervisor. I am extremely unsatisfied after paying close to eight hundred dollars to get these taxes completed. I paid eight hundred dollars to aggervated and waste more of time. She is truely has no customer service skills or cares about the client.
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H&R Block

Customer service issue
Reported by GetHuman712946
May 23rd, 2018 - 6 mons ago
I have an issue with H&R Block too
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Seen by 6 customers so far
Similar issue to 312 others
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Timeline
GetHuman712946 started working on this issue
May 23rd 11:28pm
GetHuman712946 shared this issue with others over email
May 23rd 11:47pm
GetHuman712946 shared this issue with followers on Twitter
May 23rd 11:47pm